Raia Drogasil
Raia Drogasil S.A. (RD) is a publicly traded company, founded in 2011 from the merger between Droga Raia and Drogasil.
We are building a complete integral health ecosystem, which provides customers with different solutions to stay healthy and have a better quality of life, providing opportunities for care and changing habits in the lives of people we impact.
More digital,
more health
RD’s business strategy has three pillars for multiplying value for the Company: The New Pharmacy, the Healthcare Product Marketplace, and the Healthcare Platform.
Health and wellness, everywhere
In 2022 we opened 260 new pharmacies, and we are getting closer to our customers.
We generated BRL31 billion in revenue and brought more health and well-being to 47.5 million customers.
We have 11 strategically located distribution centers and all are ISO 45001 and ISO 14001 certified.
Health and well-being, everywhere
In 2022, we achieve 260 pharmacies opened, and launched Natz, a proprietary label with 20 natural products in its inaugural line.
We are evolving in our journey towards the 2030 ambition, and we have advanced in our sustainability commitments in their three pillars: Healthier People, Healthier Business and Healthier Planet.
Todo Cuidado Conta
Our business strategy is in line with our ambition for sustainability – To become the group that most contributes the most towards a healthier society in Brazil by 2030. For this reason, we have a public commitment with 35 goals, divided into three pillars:
Healthier people
Understand more about our main comprehensive health initiatives for our employees, customers, and communities.
Employees’
health
Cris Cuida is our virtual assistant specialized in mental health who brings prevention tips and indicates practical tools, available 24/7.
Investment in integral health
Creation of the Theory of Change for our Social Investment strategy, organizing our action pillars and guidelines.
54 thousand
teleconsultations for employees with doctors, psychologists, nutritionists, among other specialties
3.4 million
calls from our pharmaceutical customer support team for adherence to treatment
143 thousand
vaccine doses applied in our pharmacies
2.9 million
copies of Sorria and Todos magazines sold
People who take care of people
We want to promote integral health with our employees, customers, and communities.
Discover our initiatives:
PARENTING
JOURNEY
In 2022, more than 1,200 mothers benefited from the extension of maternity leave, from four to six months. And another 300 fathers with a 20-day paternity leave.
Um dos três pilares da jornada Ambição 2030 é Pessoas + saudáveis.Ambição 2030: ser o grupo que mais contribui para uma sociedade mais saudável.
HEALTH
SERVICES
Expansion of the services portfolio in pharmacies, ending 2022 with 1,800 pharmacies with service rooms, of which 285 already administer vaccines and 300 carry out rapid diagnostic tests (RDTs).
A coalizão é multissetorial, envolvendo empresas, mas organizações sociais, governo e a academia. Em 2022, trabalhamos no lançamento e na formação dessa coalizão, definição da sua governança e estratégias.
PRIVATE SOCIAL INVESTMENT
For the 2nd year, RD is a strategic supporter of the Coalition for Impact of the Instituto Cidadania Empresarial (ICE), which works with the social business theme in Brazil.
The coalition is multisectoral, involving companies, social organizations, government, and academics. In 2022, we worked on launching and forming this coalition, defining its governance and strategies.
Healthier business
We believe that RD’s size, capillarity, and relevance has the potential to promote equity, social transformation and socioeconomic development for employees, commercial partners and its supply chain.
Supplier
Governance
New Supplier ESG Management Policy and the Supplier Code of Conduct publication
Women in
Leadership
We achieved the goal of 29.3% women in executive leadership positions
64.2%
of total employees are women
77%
of employees evaluate the workspace as diverse and inclusive
14,108
promotions and merits among employees
167
audits carried out on-site at critical suppliers
More equity brings more health to the business
We develop our businesses in a diverse and equitable way and, as a result, they perform healthier.
Discover our initiatives:
DIVERSITY AND
INCLUSION
D-Day, an event that is part of the annual agenda for mobilization, engagement, and reflection by leaders for the evolution of our Culture of Diversity and Inclusion.
Engagement:
2,290 pharmacy operations leaders
157 leaders of the Distribution Centers
289 leaders of the Distribution Centers
SUPPLIER
GOVERNANCE
In 2022, we developed processes and initiatives to guide RD towards excellence in supplier governance.
We've revised our critical category ESG criteria
We performed 167 audits
Healthier planet
We are committed to preserving our planet, promoting initiatives that contribute to future generations.
100% of pharmacies with medication collectors
We installed collectors for reverse logistics of expired and damaged medicine in all of our pharmacies, achieving our goal of covering the entirety of Brazil
Climate
changes
Evolution of our rating from C to B on the CDP climate change questionnaire. Second year of participation in the ICO2 B3 carbon efficient index
45%
of Droga Raia and Drogasil units supplied by renewable energy sources
192t
of expired/damaged medicine collected from pharmacies in the Conscious Disposal Program
2
Distribution Centers with water reuse systems
70%
of 2021 Scope 1 and Scope 2 carbon emissions were offset
Environmental health is one of the five health integral dimensions one of the five dimensions of integral health
We want to take care of the planet’s health and reduce our environmental footprint.
Discover our initiatives:
ACTIONS FOR THE CLIMATE
We started to engage our priority suppliers regarding greenhouse gas emissions. And in 2022 we invited some of them to answer the questionnaire in the CDP Supply Chain platform.
Um dos três pilares da jornada Ambição 2030 é Pessoas + saudáveis.Ambição 2030: ser o grupo que mais contribui para uma sociedade mais saudável.
WASTE
MANAGEMENT
Initial structuring of a differentiated management model for construction waste.
We ended 2022 with 10% of our construction sites managed under this new standard. To engage suppliers, we promote workshops on the subject, preparing contractors for the new waste management model.